How do I return an item? ACCESSORIESHD offers a 15 day return, refund and exchange policy. You must contact (email or phone) [email protected] . prior to any return, refund, or exchange to receive a RMA number. Items that are unused and in the original sealed packaging can be returned subject to a 20% restocking fee. If the packaging has been opened or damaged on the unused product, the product can be returned subject to a 25% restocking fee. CALL 414-687-8850 FOR A RMA NUMBER. RETURNS ADDRESS ACCESSORIESHD 29225 N LAKE DRIVE WATERFORD, WI 53185